What Covid-19 protocols have you implemented, and does it amend any of your current rules and guidelines?
Because of the Coronavirus scourge we have a comprehensive Coronavirus / Covid 19 contingency plan that is posted on our website here.
In case the event cannot take place, it will be postponed to a later date, and if worse comes to worse all entries will be unconditionally refunded.
With regards to the samples, our product is biltong which is dried meat – would we be allowed to deliver it in vacuum sealed packages, negating the need to arrive chilled?
Biltong does not have to be maintained in the cold chain, as long as the participant takes note that moist biltong can be susceptible to spoilage and the necessary precautions should be taken to ensure the product is delivered in the best possible condition.
When sending frozen samples, how will the product be stored on your side to maintain cold-chain integrity?
You can send frozen samples as long as you take taking the necessary precautions to keep them frozen, and once received, the cold chain will be maintained until the judging takes place. Frozen products will be thawed to be at room temperature, or product specific appropriate temperatures as necessary.
When do I send the samples after we entered?
Samples need to be delivered on the 3rd and 4th August 2020 between 9:00 and 16:00 at The Conference Centre, Joostenberg Deli, Stellenbosch South Africa.
You can make use of any courier, but we have partnered with DHL to allow for timely delivery. When making use of DHL, please ensure you send your samples to DHL Paarl, 35 Zandwyk Park, Old Paarl Road, Paarl, South Africa, for the attention of: “The Aurora International Taste Challenge C/o Marijke Douglas”.
Products from outside South Africa need the necessary time to clear customs. Also add the wording: “Samples of no commercial value – for attention The Aurora International Taste Challenge C/o Marijke Douglas”. Contact Marijke on Marijke.Douglas@dhl.com or phone her on +27 (0)21 872 4717 for more details.
Products that are sent that have to maintain the cold chain, need to be packed accordingly, and the DHL overnight service can be used.
Late entries might not be accepted.
With regards to DHL and overnight delivery, how certain can I be that the sample receives the necessary urgency to deliver on time?
When making use of DHL, please ensure you send your samples to DHL Paarl, 35 Zandwyk Park, Old Paarl Road, Paarl, South Africa, for the attention of: “The Aurora International Taste Challenge C/o Marijke Douglas”. Make sure you arrange with Marijke on Marijke.Douglas@dhl.com or phone her on +27 (0)21 872 4717 to make sure everything will be in order.
Does taxes and custom fees only relate to imports?
Only samples send from outside of South Africa will accrue taxes, clearance and customs fees.
As you have partnered with DHL, do entrants get a reduced-price option?
Because DHL consolidates deliveries, the prices will be reduced. Make sure you arrange with Marijke on Marijke.Douglas@dhl.com or phone her on +27 (0)21 872 4717 to get the necessary detail.
Overnight deliveries and deliveries from outside of South Africa will be at normal DHL rates.
Will you have a show for people / companies to attend if they are not entering the competition?
The Aurora International Taste Challenge is not a trade show or public event. Only the organisers and judges are present.
There is also no prize giving ceremony or trade/public tasting afterwards.
How do I enter and where do I get an entry form?
You can register online here and after registration enter online. Once you are registered, you can just go to this link here to enter products later.
At what stage do I pay for entries?
Payment must be done online before the close of entries.